Monday, January 13, 2014

Profile and Account Security: Access tools in one spot

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A few weeks ago, we reorganized the website. This included a brand new section, Profile and Security. In addition to making quite a few options easier to find, it has some brand new features!

Two Factor Authentication and App-specific Passwords

The biggest new feature is two-factor authentication. Two-factor authentication means you cannot log in with your password only -- you need a second authentication "token".

We are using time-based one-time passwords (TOTP) as the second token. If you would like to add two-factor authentication to your account, you will need to add an app to your smart phone. You will use the app to scan the QR code we give you, and the app will generate the token you'll need to log in.

Mailstore customers who use two-factor authentication will also need to set up app-specific passwords for their email programs. (Email programs cannot use two-factor authentication.) All customers may use app-specific passwords for SMTP, if they would prefer not to use their main Pobox password.

Enhanced Security

In order to make changes to your account security settings, you must re-enter your password. (Previously, this was required for password changes only.) Once you've re-entered your password, you can make changes for up to 5 minutes. When you are finished making changes, we suggest you log out.

The profile and security listing also highlights any major security problems with your account. Interested in tighter security? Click the "restricted settings" link on the right side of the page to see our recommendations.

Other Settings

The Profile and Security section collects options that were previously found littered around the site. 
And one last bit of fun -- set up a Gravatar to see a profile pic on the Pobox website (and lots of others!) Your profile pic is based on your starred reference address, which you can select from the Address listing.

We hope you'll find the new Profile and Security section, as well as the Home page revamp that came with it, improves and simplifies your Pobox experience. If you have any questions, problems or comments on the changes, please let us know